How do I contact you with questions about my order?
If you have questions on our products or service, please contact us by email: sales@huschina.com ; or phone: 0086-21-65487255;or fax 0086-21-65487254 ext.808 to learn more; We offer high technology and top quality merchandise so you can provide your customers with the best in the market.
How can I pay for my purchase?
All prices are in US dollars. We accept wire transfer, Western Union. Once we receive your money order, we will process your order and shipment according to the contract.
International Wire Transfer Instructions: International customers will need to pay their order in U.S. funds by wire transfer. Any fees associated with the wire transfer must be paid by the customer. Please include your full name and payment information to our Western Union account, bank accounts, export agent company bank account (Shanghai Shuhui Electronics export agent company is the bank beneficiary as indicated in the contract) when sending the wire transfer information and fax your payment document to 0086-21-65487254 ext.808,or mail the copy to sales@huschina.com
What is your company's export process?
We export the products by our export agent company and our export agent company deal with export procedure for Shanghai Shuhui Electronics Co., ltd with Chinese custom. All the export procedures are directed by Shanghai Shuhui Electronics Co., ltd.
When will my order arrive?
Your product will be shipped within the promised business days in the contract after validating your order. Product delivery and lead time takes corresponding days according to different products and countries.
Can I find information on international shipping?
Yes! Information reference about international shipping can be found in following.
The shipping can be arranged by us or you after negotiation.
All international orders are shipped via ocean shipping, air shipping, express, mail delivery or other propositional shipping method. We will provide the gross weight and volume in advance. The shipping fee can be consulted from the shipping company. About ocean shipping, the delivery time is long, but it is cheap; about air shipping, the delivery time is short, and it is a little expensive compared to ocean shipping; about express, the delivery time is short, and it is a little expensive compared to ocean shipping and air shipping, but if the goods is little or samples and it need more quickly, it is an optional way.
The shipping fee and time are different according to different shipping methods and countries, for more information regarding the shipping which we can provide our help,
Sample Request
samples need to be charged sample fees. The shipping cost need to be paid by you and our propositional method is freight collect，and you need to advise your Company name，Phone number, Contact person, Courier account, Item number, Quantity, Mailing address . As soon as we receive the above information from you, we will send the samples according to our negotiation right away.
Do you do private/corporate logos on your products?
Yes! To ensure accurate imprinting, please send all instructions, text and camera-ready artwork in typewritten copy or by Email.
Warranty Policy
Yes! All products will be for quality warranty during our warranty time; and we will take any on the product quality issues for maintain or others;and kindly note the shipping freight will be on customers' side.
Privacy Policy
We respect your privacy. When you place an order. We collect your name, address, telephone number, your e-mail address. We use this information to fulfill your order and to communicate with you about your order. We may also use this information to communicate advance notice of events or to tell you about new products and services. If you prefer not to receive this type of communication please e-mail us at sales@huschina.com . We do not rent, sell or exchange e-mail addresses. At huschina.com protecting your information is a priority. |
